Contact
For more information,
0212 337 55 00
If you are a SUPPLIER,
0212 337 55 55
If you are a DRIVER,
444 2 724
For your requests,
FAQ
Questions and answers
- Assistance
- BNP Paribas
- Call Center
- Car Policy
- Depreciation
- Fleet Management
- Fleet Manager
- Lease Back
- Replacement Vehicle
- SLA - Service Level Agreement
- TCO
Assistance
TEB ARVAL assists your drivers 7 days a week and 24 hours a day in case of an emergency. For drivers who become immobilized because of accident, breakdown, maintenance, repair, etc. in any part of Turkey, towing service is provided with the help of agreed tow companies. To benefit from the service, it is enough to call our dedicated phone number (444 2724). Towing service is given without any limitation on mileage; the vehicle is towed from the immobilization point to the nearest service station.
BNP Paribas
BNP Paribas (www.bnpparibas.com) is a European leader in global banking and financial services and is one of the 6 strongest banks in the world according to Standard & Poor’s. The group is present in over 80 countries, with over 200,000 employees, including 160,000 in Europe. The group holds key positions in three major segments: Corporate and Investment Banking, Asset Management & Services and Retail Banking. Present throughout Europe in all of its business lines, the bank’s two domestic markets in retail banking are France and Italy. The Bank for a changing world, has one of the largest international banking networks, with strong positions in Asia and a significant presence in the United States. Nº5 in the global banking industry and nº1 of the French companies (‘Global 2000 Forbes’ 2007).
Call Center
Car Policy
Depreciation
Fleet Management
Replacement Vehicle
SLA - Service Level Agreement
Total Cost of Ownership (TCO)
TEB ARVAL uses the TCO (Total Cost Ownership) approach, i.e. optimizing the total cost of holding your vehicles. This is one of the pillars on which our offer is based, and it is through this system that we optimize the management of your vehicle fleet. To find out more, see also TCO.


